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Delaware Docket Newsletter
Fall 2011

OSCCE Welcomes New Technology " Payment Kiosks

In today's economic atmosphere, completing more work with fewer resources is a must. Often this is accomplished through improved agency efficiencies. As we strive to improve agency operations with leaner budgets, we continue to look for creative solutions to make the most of limited resources.

The Office of State Court Collections Enforcement (OSCCE) takes another step towards reaching this goal with an innovative new payment kiosk initiative. This initiative will expand the ability to collect fines by providing payment accessibility to Delawareans without the need for new staff resources. AOC/OSCCE representatives researched the possibilities of payment kiosks for court payments for over a year and concluded that the payment kiosk initiative has the potential to be a cost effective collection tool for the Courts. Some of the advancements the payment kiosks will bring to OSCCE collections include multi-lingual screens, currency counterfeit readers and client accessibility. The first implementations of the new payment kiosks are scheduled for locations within the Department of Correction Probation & Parole offices in New Castle, Dover, Georgetown and Seaford. Kiosks will accept cash as well as all major credit/debit cards and are fitted with the latest in security features. With easy to follow step-by-step kiosk instructions, Delawareans will be able to make payments on outstanding judgments in multiple courts. Transactions are processed through kiosks in real time so the payment information is immediately available to OSCCE.

Watch for a Kiosk near you soon!!