Online Dispute Resolution
The Court provides a free online dispute resolution service for landlords and tenants to discuss the issues in dispute and a potential resolution before resorting to a legal eviction. This is one piece of the Court's Residential Eviction Diversion Program.
It includes: (a) direct negotiation services for landlords and tenants to try and work out agreements through online messaging; (b) neutral, trained mediators to help guide conversation between landlords and tenants in reaching an agreement; and (c) mediation conferences with a mediator to help landlords and tenants explore resolution.
Landlords and tenants should begin the program EARLY to take advantage of the opportunity to resolve the issues without a formal Court hearing.
